Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Removal To's removal services. By accessing this website and using our services, you accept these terms and conditions in full. Do not continue to use Removal To's services if you do not accept all of the terms and conditions stated on this page.
2.1. Removal To provides professional removal services in London, including residential and commercial moves, packing, unpacking, and storage solutions.
2.2. We reserve the right to refuse service to anyone for any reason at any time.
3. Quotes and Payments
3.1. Our quotes are based on the information provided by you. Any changes to the inventory or services required may result in additional charges.
3.2. Payment is due upon completion of the services, unless otherwise agreed in writing.
4. Cancellations and Refunds
4.1. Cancellations made more than 24 hours before the scheduled service will not incur any charges.
4.2. Cancellations made less than 24 hours before the scheduled service will result in a cancellation fee of 50% of the service charge.
4.3. No refunds will be provided for services already rendered.
5.1. While we take utmost care in handling your belongings, we are not liable for any damages or losses, except in cases of proven negligence on our part.
5.2. It is your responsibility to declare the value of goods for insurance purposes. We offer insurance options; please inquire for details.
5.3. We are not liable for any damages to property or premises other than the items being moved.
6. Customer Responsibilities
6.1. You are responsible for obtaining and maintaining insurance coverage for your belongings.
6.2. You must provide accurate and complete information about the items to be moved and the services required.
6.3. You must ensure safe access to the premises and arrange appropriate parking for our vehicles.
7.1. Any complaints regarding the services provided must be submitted in writing within 7 days of the service date.
7.2. We will investigate and respond to all complaints within 14 days of receiving the written complaint.
8. Changes to Terms and Conditions
8.1. Removal To reserves the right to update or modify these terms and conditions at any time without prior notice.
8.2. It is your responsibility to review these terms and conditions periodically for changes.
By using Removal To's services, you signify your acceptance of these terms and conditions. If you do not agree to these terms, please refrain from using our services. For further information or inquiries, please contact us at .